On a cold snowy evening, you may want to escape reality. However, gravity on Earth certainly limits our ability to escape. But movies can typically take us there, away from reality.
Such was not the case with Gravity, the Academy Award nominee for best movie and starring best actress nominee Sandra Bullock. While watching, I was pulled back into thinking about work as a sales trainer and coach for financial advisors.
As the movie enfolds, Bullock’s character is safely in the confines of the Russian Soyuz space capsule. Throughout the movie, we understand that part of her training includes maneuvering a Soyuz in case of emergency. But what brought me right back to my work was how she maneuvered using a checklist. That’s right, a checklist!
I advocate checklists with every chance I get. They increase efficiency, reduce time, improve customer service and save you a good amount of money.
In one of the emergency situations during the film, Bullock’s character needs the checklist in order to get the Soyuz capsule up and running safely.
You and your employees are faced with similar situations. Admittedly, you have gravity and are not sitting in a $275 million vehicle, but emergencies still do rise from time to time.
When an employee who normally handles a routine task is out of the office, she cannot perform that task, which can leave you with a problem. This task may take you longer to complete and may leave you more prone to screwing it up, causing customer dissatisfaction.
You can reduce the chance of encountering such negative outcomes with a prepared checklist.
For an example of a checklist and procedure, click here
Don’t let gravity bring you down. Start creating those checklists today.